Support
FAQ
Answers to the most frequently asked questions. Not answered here? Contact us.
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Shipping & delivery
We ship to mainland France and across the European Union. A tracking number is sent to you by email as soon as your parcel is dispatched. For any question about an ongoing delivery, contact us via our contact form.
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Returns & questions
For any question regarding an order or a potential return, use our contact form. Our team will get back to you as soon as possible.
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Payment
Payment is made in cryptocurrency (BTC, ETH, USDC, USDT, SOL…) via our partner NOWPayments. You receive a QR code and a payment address, then your order is marked as paid once confirmed on-chain.
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Quality & purity
All our peptides are lab-tested with a purity rate above 98%. Batch certificates of analysis will be available soon. Our products are for research use only — not intended for human use.
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My account & orders
Find your order history and status in your account area. You can track each order from confirmation through to delivery.